Privacy Policy

This Privacy Statement was last updated on Jan 1, 2024.

As a leading provider of life science Products and Services to thousands of researchers and businesses around the world, privacy and data protection are of the utmost importance to Alpha Lifetech Inc. and its subsidiaries and affiliates.

This Privacy Statement details Alpha Lifetech's policies with respect to the handling of personally identifiable information ("Personal Information") submitted to or otherwise collected by Alpha Lifetech via Alpha Lifetech's website(s), mobile application(s), and/or in the course of providing its Products and Services.

Alpha Lifetech will use and disclose Personal Information in accordance with the terms of this Privacy Statement.

Personal Information is information which can be used to identify an individual. We collect Personal Information anytime the Products and Services are used. The Personal Information collected includes information provided to us directly by individuals, merchants, or financial institutions. The collection of Personal Information described herein is necessary for use of the Products and Services. 

This information includes but is not limited to:

● Consumer Name

● Contact information (such as email address, phone number, and mailing address)

● Order and payment information

We collect other information, such as:

● IP address and information about the device used to access the Products and Services

● How and which Products and Services are used

● Merchant and merchant account information, including account information we may gather from third party sources

● Information provided to us through means such as social media or when you contact us through our website

We also collect or compile other information about you (such as enrollment numbers or demographic group information) which does not identify you. We may use or share any other information with third parties for any lawful purpose.

Usage and disclosure of Personal Information varies based on a party's relationship with Alpha Lifetech. Alpha Lifetech primarily uses this information to provide the Products and Services and related features and to

● Facilitate the processing of payment transactions

● Respond to requests and inquiries

● Provide support Products and Services

● Send administrative information, such as changes to our terms, conditions, and policies

● Administer promotions or contests

● Facilitate social sharing functionality

● Analyze and monitor Products and Services usage and to make improvements

● Help secure the Products and Services, prevent fraud and enforce our policies

● Help personalize our Products and Services

● Communicate about other Alpha Lifetech Products and Services or those of our affiliates or other third parties

● To make contact, directly or through a third party vendor, to complete a survey or questionnaire

● To communicate, directly or through a third party vendor, about Alpha Lifetech offerings, about general company news and industry trends, and to address responses to a survey or questionnaire

● Compile information for use on an aggregated and de-identified basis

● Conduct data analysis and research, audits, develop new products, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities

● Perform other activities with consent

We will only share Personal Information as described in this policy. Specifically, we may share Personal Information:

● As necessary to perform the Products and Services and to complete payment transactions
With companies and vendors that help us to operate our business by providing Products and Services such as website hosting, fraud screening, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar Products and Services

● With third parties that have contracted with Alpha Lifetech to perform certain functions on our behalf

● With third parties sponsors of promotions or contests where consent has been given

● To comply with law or other legal obligations such as responding to subpoenas, or other requests from public and government agencies, including laws and other legal obligations outside a party's country of residence

● To protect our rights, operations or property, or that of our users

● To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of the Service's terms and conditions

● With other companies that control, are controlled by, or are under common control with Alpha Lifetech that support the provision of Transaction Products and Services or relationship with a party. This includes its subsidiaries and parent companies

● With a purchaser of all or a unit of Alpha Lifetech (or the majority of Alpha Lifetech's or its unit's assets), a merger, acquisition, or internal reorganization of Alpha Lifetech or a unit of Alpha Lifetech

● With consent Please note that any information posted to public areas such as on our social media pages may be seen by other visitors

Users can choose not to provide us Personal Information when you use our website(s) or mobile application(s). However, if the information request is not identified as optional and a user chooses to not provide required Personal information, then the user may not be able to use the features of the website or mobile application.

Users can opt out of receiving promotional email from Alpha Lifetech by following the unsubscribe link in those email messages. Users can opt out of receiving SMS text messages from Alpha Lifetech by replying STOP to any message.

Users can configure its browser to reject cookies, or to notify it when a cookie is set.

However, if you reject cookies, the Products and Services may not operate properly.

Alpha Lifetech may be contacted at the email address at the bottom of this policy to request access to or that we update, or correct the Personal Information collected by our Products and Services. Please note, that consistent with local law, Alpha Lifetech may retain Personal Information for auditing purposes, to troubleshoot problems, assist with investigations, enforce our policies or comply with legal requirements. Please note that we are not responsible for permitting the review, or the updating or deleting Personal Information provided to a third party, including any mobile application, social media platform, or wireless service provider.

Alpha Lifetech is not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, including any Personal Information disclosed to other organizations through or in connection with the Products and Services.

The inclusion of a link on the Alpha Lifetech website does not imply endorsement of the linked site or service by Alpha Lifetech.

We may change this privacy policy at any time by posting an updated privacy policy.

We will retain Personal Information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by applicable law or regulation.

The Products and Services are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Products and Services.

The Data Protection Act puts obligations on users of Personal Information and sets forth principles for its use. One principle states that information must be processed fairly and lawfully. This means that citizens of the European Union are entitled to know how we intend to use Personal Information. Details are publicly available at ico.org.uk or from:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Tel: 08456 30 60 60 or 01625 54 57 45

Fax: 01625 524510

The Data Protection Act does not generally apply to data about limited companies or partnerships, but it does cover personal data relating to sole traders and partnerships. When we receive an application from a business, we may perform a search with a credit reference agency and fraud prevention agency on the individual company directors or partners.

Personal Information may be processed and stored by Alpha Lifetech or its affiliates, service providers or agents located in the United States and other countries. By providing Personal Information directly to Alpha Lifetech or to its customers, you consent to the transfer of such information outside of the European Union and to its storage and use as described herein.

If you have questions or comments about our privacy practices, please contact us at:

1-609-736-0910

or send us E-mailto:

[email protected]